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West Midlands Ambulance Service Hazardous Area Response Teams (HART) are comprised of highly-trained personnel specialising in providing ambulance response in complex and high-risk situations. All members undergo an intensive 3-month training programme and complete a 7-day knowledge checker and refresher every 2 months thereafter. The company trusts Echo360 to give this training in fun, interactive ways that will help people remember what they've learned and make sure they're ready for anything they might face in the field.
HART teams have 10 staff on hand at any given time, and PointSolutions allows all of them to train at the same time. Furthermore, PointSolutions meets or exceeds all WCAG (Web Content Accessibility Guidelines) recommendations to ensure training is available to everyone, regardless of sensory impairments or other learning differences.
West Midlands Ambulance Service employees love the gamification elements of PointSolutions. They enjoy competing with colleagues for badges, points, and certificates. This competition encourages team members to engage in training and take it seriously, not as something to check off of a list because they have to.
Water cooler talk doesn’t always revolve around work topics, especially dry topics like training. But since PointSolutions was chosen, the West Midlands Ambulance Service finds that employees talk about training on their own a lot more often.
Brierley Hill, UK
Cincinnati, OH
Hamilton, Ontario
Echo360 is driven to enable inspired learning experiences for everyone, anywhere through the high quality of solutions, tools, and standards we set for our work and ourselves.
Ensuring our solutions and tools are effective in all kinds of learning environments.
Unleashing the end-to-end learning potential of video, from creation to administration.
Designing and delivering effective engagement tools that produce results.
Providing empirical evidence of engagement, progress, and opportunity areas through easy-to-use dashboards.
Integrating seamlessly with the most widely used Learning Management Systems in education and business.
