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Learning in the Flow of Shopping

putting the grow in grocery

Keep your grocery employees effective on the job with access to up-to-date grocery store training at their fingertips. The EchosystemTM delivers mission-critical, relevant learning and knowledge to every store associate on any device—so they have what they need to deliver a superior customer experience.

How We Prepare Your Grocery Frontline

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Reduction in Controllable Out-Of-Stock

Use operational checklists, store walks, and digital cashier pages to reduce controllable out-of-stock by up to 40%, while also decreasing shrinkage due to cashier errors, resulting in millions of dollars in revenue. 

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In Savings to Keep Teams on the Floor

On average, 14 minutes of time and productivity are wasted every single time a grocery associate has to walk to the backroom for training. With mobile learning, Echo360 cuts time to employee proficiency and streamlines communications, which ensures that every initiative is implemented correctly the first time. 

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Acceleration in Training

Leverage checklists to ensure policies are followed and provide corporate visibility. Accelerate training agility and velocity by up to 60% with digital creation and distribution of operational training and knowledge content. 

Leading Grocers Choose Echo360

Customer Success Story

Hear how Whole Foods Market Transformed Team Member Training with Echo360

Whole Foods Market teammates used to spend time in the back office training, which often took time away from helping customers. See how Whole Foods elevated the customer experience with higher quality employee & customer interactions, and cut training time by 14 minutes per employee, per session. 

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All Grocery Employee Training In One Place

In the bustling world of the grocery industry, your team needs to stay sharp and informed. Traditional paper manuals and stationary computer-based training methods no longer cut it. To stay ahead, grocery store employees require real-time access to knowledge — right on the sales floor, where it matters most. How do you keep them up-to-date and ensure peak store performance? 

Reducing Turnover

High employee turnover, seasonal hiring, and new location openings require an efficient and effective onboarding and ramping process. A modern, digital authoring solution can reduce onboarding time and labor costs while improving productivity and employee satisfaction. 

Mission-Critical Communication

Market shifts wait for no one, and staying competitive means quickly updating and distributing training content. Operational efficiencies are crucial for managing promotions, flash sales, seasonal spikes, and new products. With rapid authoring and distribution tools built into an easy-to-use mobile learning solution, you can instantly deliver new training and knowledge to all your stores, keeping your business agile and competitive.

Digital SOPs

A key component of store operations is ensuring all locations provide a consistent brand experience. Every operational detail counts. So track them with operational checklists and give corporate visibility.  Intuitive, quick reference learning on mobile devices streamlines knowledge intake, empowering store associates to succeed. 

Employee Enablement

You never know when a shift will be short-staffed or someone won’t show up. That’s why quick access to cross-training resources is essential, whether for working in the produce department or stepping in as a cashier. Boost store performance through continuous, on-the-job training, and empower your associates with mobile learning solutions that foster a culture of excellence and knowledge.

Best-in-class solutions powered by Echo360.

The EchosystemTM is the world’s first and only Learning Transformation PlatformTM (LTPTM) , powered by an interoperable yet modular end-to-end suite of solutions that enable transformative learning experiences grounded in principles of equity, engagement, and evidence:

EchoInk delivers a best in class content authoring capability for both corporate and institutional learners and transforms instructional/training material and subject matter expertise into dynamic content and courses that capture attention, increase engagement, and deliver measurable, reportable outcomes.

Industry leading video creation, capture, and management platform that provides the most advanced features of editing, curation, and publication on the most reliable and scalable platform worldwide.

EchoPollTM is a next generation polling and engagement solution, and the leader at capturing and keeping learner attention by integrating sophisticated social learning approaches and response tools to increase learner engagement 7x. 

PointSolutions is a formative assessment solution that pioneered learner response technology for both online and offline use. It delivers gamification functionality that keeps learners engaged while boosting knowledge retention of concepts. 

Building on a 20+ year history of customer and publisher loyalty, EchoExam delivers the fastest and most flexible, multi-modal, secure, and interoperable test generator for education and business, with superior customization and analytics.

How can we help you?

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