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Learning in the Flow of Insuring

helping you help others

When disaster strikes, your customers rely on you to help them get back on their feet. With Echo360’s insurance employee training capabilities, leading insurance companies can keep their agents, adjusters, and customer service teams up to speed in real time on complex regulations, policies, and processes to ensure fast, accurate service that pleases customers. 

How We Prepare Your Insurance Frontline

Cost and Time Savings

It’s not unusual for Echo360 customers to see up to a 60% reduction in learning content development time and cost when they adopt our intuitive, collaborative authoring tools that don’t require weeks of training. 

Confidence in a Single Source of Truth

Companies can ensure that their distributed workforces have access to the latest, most accurate version of learning materials in an appealing and convenient format. By unifying mission-critical content from multiple sources into one solution, organizations can streamline training processes and maximize efficiency.  

Better Employee Engagement and Customer Service

Employees are more engaged in their work when they are trained with the right skills and supported on the job with operational learning. This expertise can make all the difference between delivering fast, accurate claims processing and lost customers. 

Leading Insurers Choose Echo360

Echo360 Helps Insurance Companies

Insurers need to manage massive knowledge and training complexity keeping up the product, policy, and state law information that must be legally compliant and constantly updated. They need to deliver updates immediately to thousands of people in hundreds of locations. It’s a tough job, but Echo360 makes it easier with insurance employee training that provides intuitive authoring and engaging content that enables your team to deliver the service your customers expect. 

Onboarding

Structured training through EchoPathways helps agents, adjusters, and customer service reps get started fast. Once they are on the job, they have quick reference access to the original training content through microlearning and search that shortens time-to-expertise. 

Compliance

Policy and claims information changes all the time, especially during a crisis. Make sure your agents have the most updated training and real-time knowledge available to ensure fast, accurate service. 

Mission-Critical Communication

Launching a new product, service, or partnership? Ensure everyone is up to speed with the training and knowledge needed to make the most of it from the start. 

Best-in-class solutions powered by Echo360.

The EchosystemTM is the world’s first and only Learning Transformation Platform (LTP)TM , powered by an interoperable yet modular end-to-end suite of solutions that enable transformative learning experiences grounded in principles of equity, engagement, and evidence:

EchoInk delivers a best in class content authoring capability for both corporate and institutional learners and transforms instructional/training material and subject matter expertise into dynamic content and courses that capture attention, increase engagement, and deliver measurable, reportable outcomes.

Industry leading video creation, capture, and management platform that provides the most advanced features of editing, curation, and publication on the most reliable and scalable platform worldwide.

EchoPollTM is a next generation polling and engagement solution, and the leader at capturing and keeping learner attention by integrating sophisticated social learning approaches and response tools to increase learner engagement 7x. 

PointSolutions is a formative assessment solution that pioneered learner response technology for both online and offline use. It delivers gamification functionality that keeps learners engaged while boosting knowledge retention of concepts. 

Building on a 20+ year history of customer and publisher loyalty, EchoExam delivers the fastest and most flexible, multi-modal, secure, and interoperable test generator for education and business, with superior customization and analytics.

How can we help you?

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