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Learning in the Flow of Selling

Transform Store Associates Into Brand Ambassadors

Your sales associates, clerks, and staff are the faces of your retail brand. EchoInk helps ensure every customer experience is on point with real-time retail employee training and access to training and knowledge on the floor with our retail training solution. 

How We Prepare Your On the Floor Frontline

Run Tight Operations

Lines are blurring between in-store and online experiences and store associates must be up to speed with the right digital tools and knowledge for every situation. With EchoInk, it’s easy to control costs associated with routine task execution, coordination between HQ and the field, and customer support.

Keep Teams on the Floor

Time and productivity are wasted whenever store associates are training in the backroom. With mobile learning, EchoInk cuts time to employee proficiency and streamlines communications, which ensures that every initiative is implemented correctly the first time.

Deliver Smooth Experiences

The customer is always right, and today’s consumers demand excellent experiences when they visit physical stores. That’s why store associates need easy access to updated information on products, promotions, and policies to ensure memorable in-store experiences every time.

Leading Retailers Choose Echo360

Customer Success Story

Orangetheory Fitness creates Single Source of Truth with EchoInk

Discover how Orangetheory Fitness partnered with Echo360 to reimagine how employees learn on the job and keep all training content, and any updates, in one source of truth location. 

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How Echo360 Helps Retailers

The fast-paced retail world demands that store associate training continually be updated. It should never get stuck in paper binders or PDFs. Echo360’s retail employee training makes it simple for store operations and training teams to keep training and knowledge digital and available on mobile devices.

Onboarding

High employee turnover, seasonal hiring, and new location openings require an efficient and effective onboarding and ramping process. Only a digital learning solution can reduce onboarding time and labor costs while improving productivity and employee satisfaction.

Mission-Critical Communication

Operational efficiencies are crucial in managing successful campaigns. But don’t worry, we’ve got you covered. With our easy-to-use mobile learning solution, spreading knowledge to all stores has never been faster. Utilize rapid authoring and distribution tools to get the job done quickly and efficiently. Let’s drive success together.

Digital SOPs

A crucial aspect of retail operations is maintaining a consistent brand experience across all locations. Each operational detail carries weight. By utilizing intuitive mobile devices for quick reference learning, your associates can enhance their knowledge intake, allowing them to flourish on the sales floor. Let’s empower your team to succeed.

Best-in-class solutions powered by Echo360.

The EchosystemTM is the world’s first and only Learning Transformation PlatformTM (LTPTM) , powered by an interoperable yet modular end-to-end suite of solutions that enable transformative learning experiences grounded in principles of equity, engagement, and evidence:

EchoInk delivers a best in class content authoring capability for both corporate and institutional learners and transforms instructional/training material and subject matter expertise into dynamic content and courses that capture attention, increase engagement, and deliver measurable, reportable outcomes.

Industry leading video creation, capture, and management platform that provides the most advanced features of editing, curation, and publication on the most reliable and scalable platform worldwide.

EchoPollTM is a next generation polling and engagement solution, and the leader at capturing and keeping learner attention by integrating sophisticated social learning approaches and response tools to increase learner engagement 7x. 

PointSolutions is a formative assessment solution that pioneered learner response technology for both online and offline use. It delivers gamification functionality that keeps learners engaged while boosting knowledge retention of concepts. 

Building on a 20+ year history of customer and publisher loyalty, EchoExam delivers the fastest and most flexible, multi-modal, secure, and interoperable test generator for education and business, with superior customization and analytics.

How can we help you?

Let's Talk.