Information We Process
- Privacy & Data Protection
- Security & Compliance
- Responsible AI
- Legal
- Responsible Business
Privacy & Data Protection
Information We Process
We process information that you provide directly, information we obtain automatically through your use of our services, and information we receive from third parties.
Information You Provide Us
Account Registration
When you create an account or use our services through your institution, we receive:
- Full name and email address
- Username and password
- Institutional affiliation and role (student, instructor, administrator)
- Department or course information
- Profile photo (optional)
Content and Communications
We receive content and information you create or provide through our services:
- Videos, audio recordings, and screen captures
- Comments, notes, and annotations
- Quiz and poll responses
- Discussion forum posts
- Messages sent through our platform
- Feedback and support requests
Educational Records
For students using our services through educational institutions, we may process educational records including course enrollment information, grades, attendance data, and learning analytics. This information is collected and controlled by your institution.
Information We Obtain Automatically
Usage Information
We automatically obtain information about how you use our services:
- Pages visited and features accessed
- Videos watched and playback data (start time, duration, completion rate)
- Search queries and navigation patterns
- Interaction with course content and learning activities
- Time spent on different sections of the platform
- Device and browser performance data
Device and Technical Information
We obtain technical information about your device and connection:
- IP address and approximate location
- Browser type and version
- Operating system and device type
- Screen resolution and display settings
- Unique device identifiers
- Network connection type
- Referring and exit pages
Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to obtain information about your browsing activities. These technologies help us remember your preferences, understand how you use our services, and improve your experience. You can control cookies through your browser settings.
Information from Third Parties
Educational Institutions
We receive information from educational institutions that use our services, including student roster information, course enrollment data, and other information necessary to provide our services to their students and faculty.
Learning Management Systems (LMS)
When you access Echo360 through an LMS integration (such as Canvas, Blackboard, or Moodle), we receive information from the LMS including your user ID, name, email, and course information.
Single Sign-On (SSO) Providers
If you access our services through SSO, we receive authentication information and basic profile data from your identity provider.
Student Personal Data Protection
We are committed to protecting student privacy. We obtain student data only as necessary to provide educational services and do not use student data for targeted advertising. Student data is processed in accordance with FERPA, COPPA (where applicable), and our agreements with educational institutions.