Blog

Our Echo360 Customer Success Team Helps Your Team Excel

Our Echo360 Customer Success Team Helps Your Team Excel

To Echo360, higher education is not a market, it is our mission. Our technology was born from research projects at University of Western Australia and University of Michigan, so we have an unwavering commitment to delivering reliable, scalable and affordable video solutions designed specifically for higher education.

We employ a high-touch customer success model designed specifically for the real-world needs of colleges and universities around the world. Echo360 is the only video platform provider that designates a dedicated Customer Success team for each client.

From on-boarding, to training, facilitating communications, to acting as a customer advocate, our dedicated support and customer success team works with one goal in mind: offer our customers world-class service and support at every stage of the process to ensure they thrive.

Don’t take our word for it. Watch the video to see and hear what your peers and colleagues – our customers – say about us.

 

Learn more: From campus video management, lecture capture, online learning, flipped classrooms and more, contact us to discover how Echo360 can help transform the teaching and learning experience at your institution.

Contact Us