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Restaurant staff can make or break a full-service or QSR brand experience. Echo360 delivers engaging, educational restaurant employee training and knowledge to be successful on the job without ever leaving the front line.
Echo360 helps restaurants launch innovative Limited Time Offers and improve CSAT levels by empowering employees to handle new menu items — made exactly right every time, from the very first customer order.
Guests expect the same exceptional dining experience at every location. Echo360 ensures that information is always at employees’ fingertips, so expectations are matched, product standards are delivered, and your brand is protected, especially during LTOs.
Keeping an eye on process is key to improving performance. With complete visibility into execution, EchoInk allows you to reduce costly inefficiencies and position your operators for success.
Learn how Jack in the Box utilizes Echo360 for their learning and development content, and how visually appealing and user-friendly it is for the end user.
High turnover is inevitable, but you can reduce its impact. Start by decreasing onboarding time and getting employees in front of customers faster. Empower them with the day-to-day resources needed to deliver the best guest experiences possible.
Competition continues to heat up, which means the best way to stand out from the crowd is to roll out new initiatives that drive traffic. How do you ensure consistency? By arming your teams with mobile training, job aids, and a clear view of responsibilities.
Restaurants need to run efficiently, but standard policies, processes, and procedures get trapped in paper-based operations manuals. When you digitize this mission-critical knowledge, it’s always accessible on mobile devices, meaning minor changes get distributed to all restaurants instantaneously.
With EchoAuthor’s Knowbly, courses created for online or in-person training are vibrant. And Echo360’s multimedia and live discussion features turn mundane tasks into engaged experiences. Thanks to live response technologies across the EchoEngage toolset like EchoPoll and Point Solutions, you can assess the effectiveness of your training modules and adjust them as necessary.
Employees need compliance training for a variety of reasons. It may be dictated by union agreements or industry regulations. It’s often critical to the safety of employees and consumers, but it doesn’t need to be difficult or dour. EchoEngage solutions like EchoPoll and EchoExam’s EchoExam can track training progress and provide clear proof of completion. Deliver required training and prove retention of the essential principles from the Echosystem.
Non-compliance is expensive, but staying compliant is often challenging. The average annual cost for companies that experience non-compliance issues is about $14.82 million. Still, only 12% of companies nationwide have an advanced compliance and ethics training program. The Echosystem makes compliance training easier and more engaging.
Millennials and Gen-Z employees prefer more collaborative working environments and self-directed upskilling programs. With EchoEngage solutions like EchoPoll, your learners choose from available courses relevant to their goals. They can take courses that interest them and follow their own path up the corporate ladder.
Businesses that encourage a strong learning culture enjoy higher employee engagement and retention rates. It’s around 30-50% higher than those that don’t. With EchoEngage solutions like EchoPoll, you put learning in the hands of each employee. Whether your employees are seeking nurse training and education, resident training, or another kind of certification, engaged employees in the trenches make it happen with the right training using the Echosystem.
Continuing education and opportunities to advance within the workplace attract the best employees. Offering career training and development would keep 86% of millennials from leaving their current position. Putting time and energy into continuous learning improves job satisfaction and employee retention. With EchoAuthor’s Knowbly, you can create customized training programs empower employees to follow their optimal career path.
EchoInk delivers a best in class content authoring capability for both corporate and institutional learners and transforms instructional/training material and subject matter expertise into dynamic content and courses that capture attention, increase engagement, and deliver measurable, reportable outcomes.
Industry leading video creation, capture, and management platform that provides the most advanced features of editing, curation, and publication on the most reliable and scalable platform worldwide.
EchoPollTM is a next generation polling and engagement solution, and the leader at capturing and keeping learner attention by integrating sophisticated social learning approaches and response tools to increase learner engagement 7x.
PointSolutions is a formative assessment solution that pioneered learner response technology for both online and offline use. It delivers gamification functionality that keeps learners engaged while boosting knowledge retention of concepts.
Building on a 20+ year history of customer and publisher loyalty, EchoExam delivers the fastest and most flexible, multi-modal, secure, and interoperable test generator for education and business, with superior customization and analytics.
