Episode

Designing Training for the Frontline: Lessons from Jack in the Box’s Learning Team

9:41

Guest

Stephanie Lauridsen

Manager of Training, Learning Technology and Design

Overview

Join Stephanie Lauridsen, Manager of Training, Learning Technology and Design at Jack in the Box, as she shares how audience-first design, blended learning strategies, AI tools, and data-driven insights help her team create effective training experiences for a diverse frontline workforce.

What You'll Learn

Learn why understanding the realities of deskless workers is critical to creating effective, just-in-time learning experiences that fit into the flow of work.
Discover how successful L&D teams combine videos, e-learning, job aids, print materials, and performance support tools to meet learners where they are.
Explore practical ways to use AI for content development and analytics to measure engagement, identify drop-off points, and continuously improve training effectiveness.

Designing Training for the Frontline: Lessons from Jack in the Box’s Learning Team

Stephanie Lauridsen

Overview

What You'll Learn

Engage everyone, anywhere, with the most comprehensive platform for content creation, video recording and streaming, video content management, audience engagement, summative assessment, and analytics.