Echo360 abides by the U.S.- EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the United States Department of Commerce regarding the collection, use and retention of information collected from the European Union and Switzerland. For more information about Safe Harbor go to http://www.export.gov/safeharbor/.
Entities Collecting Personal Information
The Echo360 Sites and Services may contain links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policies applicable to those sites. Those privacy policies should identify the entity(ies) collecting your personal information.
Collection of Personal Information
How Your Personal Information is Used
SPECIAL NOTICE TO EDUCATIONAL USERS
Your Choices with Respect to Personal Information
Protection of Your Personal Information
The personal information that you provide in connection with registering yourself as a user of Echo360 products or services or registering an Echo360 product is classified as “Registration Information.” Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique user ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected Echo360 personnel have access to via password. Echo360 encrypts your personal information and thereby strives to prevent unauthorized parties from viewing such information when it is transmitted to Echo360. Personal information that you provide that does not constitute Registration Information also resides on a secure server and is only accessible to selected Echo360 personnel via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information. Please note that any information you post to a public bulletin board or chat room is available to all persons accessing that location. For example, your e-mail address would then be available to all persons accessing a public bulletin board.
Updating Your Personal Information and Privacy Preferences
We will retain your registration information for as long as your account is active or as needed to provide you services, however you have the right to access, correct or delete personal information about you that is stored by us and to set your privacy preferences about the Echo360 Sites and our Services at any time. With respect to Registration Information, this may be accomplished by linking to your account through the links made available on the relevant Echo360 Site or Services, where you can view and make changes to your personal information. You may also access, correct, or delete your personal information and privacy preferences (such as whether you wish to receive promotional communications from Echo360 or third parties) by writing or calling Echo360 at:
Attn: Web Site Privacy
11955 Freedom Drive, Suite 700
Reston, VA 20190 USA
Telephone number 877.ECHO360
Please include your name, address, and/or e-mail address when you contact us.
Other than Registration Information, personal information stored by us that you have submitted through the Echo360 Sites and Services is not ordinarily accessible for review by you online. To access, correct or delete such information, you may write Echo360 at:
Privacy Officer/Customer Information
11955 Freedom Drive, Suite 700
Reston, VA 20190
In your correspondence, please indicate with as much detail as possible the location within the relevant Echo360 Site or Services where you provided your personal information.
Privacy-Related Inquiries and Complaints
Please note that if you provide Echo360 with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Echo360 cannot guarantee that your most recent privacy preference will be honored.
If you have a complaint regarding your personal information that has not been resolved by Echo360 after contacting the Echo360 Privacy Officer, then complaints and other disputes shall be resolved by the International Centre for Dispute Resolution, (“ICDR”) a division of the American Arbitration Association (“AAA”). Disputes brought before the ICDR will be heard under the AAA’s Commercial Arbitration Rules or the ICDR’s International Dispute Resolution Procedures.