About Echo360

Reston, VA or Atlanta, GA preferred, but other fully remote locations may be considered

We are looking for a Product Designer to expand and enhance our classroom video solution, which we deliver to institutions in teaching and learning, primarily in postsecondary and continuing education markets around the world – including Community and Junior Colleges, HBCUs, Liberal Arts Colleges, Technical Institutes and Professional Schools, and Universities. You’ll have the opportunity to lead our growth in design thinking and competitive differentiation through powerful user experiences.

You’ll help us build and ship software that is easy to use and visually appealing to our customers. You’re a designer who views your job as that of problem solver, and you come to the table not only with a knack for interaction design and passion for component libraries and UI patterns, but also with a deep empathy for people.

To be successful in this role, you should have expertise in designing web-browser based software solutions and/or mobile device apps for businesses, strong empathy for people whose primary passion is teaching, not software, and a track record of translating requirements into practical, shippable product features that can delight those people and make their jobs easier.

Reports to: COO/Head of Product

• Work closely with engineering teams to ensure features are implemented to delight people using them
• Synthesize and define end-to-end product specifications, optimize software workflows from start to finish, create digital artifacts that represent the desired state of the software, and validate those artifacts through a critique and review process
• Serve as an advocate for product users as you support the build teams

• A portfolio of work experience as a Product Designer or in a similar role, specifically with enterprise software
• Broad experience in designing application experiences for both traditional desk-based and mobile devices
• Demonstrable and deep experience in web usability and accessibility
• Strong collaboration and communication and analysis skills, including comfort working directly with users, customer-facing stakeholders, usage data, usability findings and build teams
• Ability to clearly and persuasively communicate, specify, and describe design solutions for review and feedback
• Fluency and experience in the design thinking process
• This is not a coding position, but a general understanding of how web front end code components operate is important
• Experience with educational software or with mobile device app design is a plus

Echo360 helps higher education, companies and professional associations improve student success by driving deeper engagement with classroom and event content. Echo360 combines the industry-leading video platform with engagement tools, assessment and analytics to generate improved learning outcomes during class sessions and provide students 24/7 access to classroom discussion, presentation materials, and the recorded lecture itself. Our employees take pride in their consistent application of innovation and best practices and their ongoing dedication to the highest standards of software quality.

Echo360 is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.