About Echo360

Mission-driven, forward-thinking, research-minded and open. We invite you to learn more about us and our partners.

Our team is dedicated to helping educators around the globe develop future generations of leaders, scholars and visionaries. We work in a fast-paced, entrepreneurial environment, where we are driven by our passion for education and learning. At Echo360, we value innovation, foster collaboration, and encourage employees to forge their own path. We work hard, but we also haven’t forgotten how to have fun.

Job Openings

Are you ready to transform education?

While finding employees who meet the specific requirements of a job is important, our team shines because of a shared set of highly-regarded personal characteristics. At Echo360 we are:

Passionate about education.

Self-motivated and intelligent with the stamina to work in a high-performance environment.

Collaborative and work as a team.

Dedicated to servicing our customers and exceeding their expectations.

Friendly and fun - we work hard and play hard.

Dedicated to our individual success as well as the success of the organization.

Open to learning and to thinking outside the box.

To apply for any of the positions listed here please forward your resume and cover letter to HR@echo360.com and include the job title in the subject line. No agencies please. For US-based positions, candidates must be local and eligible to work in the United States for any employer.

Echo360 is proud to be an EOE/M/F/V/D employer.

Open Positions

Location

Reston, VA

About the Job

The Marketing Manager will assist with digital marketing campaign execution and the management of marketing infrastructure, operations, metrics reporting, and content curation. The Marketing Manager maintains responsibility for marketing technology implementation and training, maintenance and optimization of existing systems as well as campaign enablement and performance reporting.

Reports to: Director, Digital Marketing

Primary Responsibilities

  • Be the Marketing department’s Hubspot and Salesforce administrator
  • Coordinate with Sales, Customer Success Operations and Marketing teams to ensure successful system and process integration
  • Work with the Director of Digital Marketing to create and execute new marketing campaigns to drive and deliver qualified leads
  • Manage our key marketing reports and dashboards with the goal of maximizing leads and conversions and standardizing best practices across both marketing and sales
  • Create emails, landing pages, forms, lists, workflows and reports in Hubspot; performing A/B testing on email nurture and other demand generation campaigns
  • Support and coordinate webinars and sales demo campaigns through the ON24 platform
  • Protect, maintain, and enrich the integrity of the marketing database. Establish a process to conduct routine cleansing of data, maintain health of email lists
  • Social Media marketing support for Facebook and Linkedin
  • Help in generating content for use in marketing channels such as blog posts, social media posts, and emails
  • General marketing support as needed

The ideal candidate for the Marketing Manager position at Echo360 will have/be:

  • Bachelor’s degree in marketing or other field with relevant work experience
  • 2-4 years of digital marketing with marketing operations experience
  • Experience with Hubspot (or other marketing automation tool) and Salesforce
  • Experienced writer of B2B content
  • Highly organized and detail oriented
  • Experience in B2B software or tech industry (preferred)
  • Understanding of marketing funnel metrics and lead lifecycle processes
  • Must be analytical and data driven with strong skills in Excel
  • Discipline to hit tight deadlines and manage your projects from concept to completion
  • “Work hard, play hard” attitude consistent with growth company culture

Company Overview

Echo360 believes that improved outcomes start with great moments in the classroom. Echo360 powers the modern classroom experience by pulling content, lectures, social learning tools and resources into one connected environment allowing students to seamlessly interact in traditional, hybrid or online classes. Echo360 captures these interactions and provides real-time learning data so instructors can see what’s working and what’s not and intervene proactively to improve outcomes. Today, Echo360 technologies are used by over 3 million students in 8,000 classrooms at 600 higher ed institutions across 30 countries.

Benefits

Echo360 offers exceptional benefits including medical, dental, vision, life & disability insurance, and three (3) weeks of paid vacation plus floating and personal holidays and sick days

Echo360 helps higher education, companies and professional associations improve student success by driving deeper engagement with classroom and event content. Echo360 combines the industry-leading video platform with engagement tools, assessment and analytics to generate improved learning outcomes during class sessions and provide students 24/7 access to classroom discussion, presentation materials, and the recorded lecture itself. Our employees take pride in their consistent application of innovation and best practices and their ongoing dedication to the highest standards of software quality.

Echo360 is an equal opportunity employer. We encourage all qualified and motivated individuals to apply.

Location

Reston, VA

About the Job

We are seeking an experienced project manager with excellent client relationship skills to join Echo360’s continuing education division. This team provides services to enable associations and other organizations to digitally capture lectures to create content that can be marketed and distributed to a broader audience. In addition, Echo360’s platform provides the ability to combine testing, assessment, engagement and outcomes to enhance content and provide the opportunity for participants to obtain continuing education credit.
The successful candidate for the Project Manager/Client Relations Manager role provides project management skills to schedule, provide logistics and support the staff in capturing lectures nationwide.  In addition, this individual will coordinate marketing services associated with marketing the digital media and coordinate testing and quality control for this effort.

Reports to: SVP, Continuing Ed Operations

Responsibilities

  • Create detailed project plans covering all services (marketing, logistics, development, data import and implementation)
  • Translate project plans into Basecamp and Jira for tracking and managing progress
  • Interface with cross-functional teams to gather requirements, create tasks and timelines, and then manage fulfillment
  • Interact with the clients in all levels of project management to understand their requirements and translate these into an actionable set of activities.
  • Provide Tier 2 support for escalations from the Customer Support Specialist
  • Support the sales team for both new business and existing clients

About You

  • A minimum of 5 years of professional, client-facing work experience including a minimum of 2 years in project/implementation management, preferably within a technology environment
  • Experience working with clients in all levels of management
  • Experience working with associations is strongly preferred
  • Experience working in the healthcare industry and online education is a plus
  • Self-starter able to work both independently and within teams
  • Attention to detail to ensure all tasks across clients are completed
  • Multi-tasker, able to work in an environment with changing deadlines and shifting priorities
  • Excellent verbal and written communication skills
  • Prior experience with Jira and Basecamp (or similar tools)
  • Looks for ways to improve current processes and defines new workflows
  • Comfortable managing cross-functional teams in a matrix organization
  • Able to work in our Reston, VA office during business hours
  • Strong presentation and software demonstration skills
  • Experience in commercial, non-federal position
  • Willingness to travel up to 25% including over weekends

Echo360 helps higher education, companies and professional associations improve student success by driving deeper engagement with classroom and event content. Echo360 combines the industry-leading video platform with engagement tools, assessment and analytics to generate improved learning outcomes during class sessions and provide students 24/7 access to classroom discussion, presentation materials, and the recorded lecture itself. Our employees take pride in their consistent application of innovation and best practices and their ongoing dedication to the highest standards of software quality.

Echo360 is an equal opportunity employer. We encourage all qualified and motivated individuals to apply.

Location

Remote (Flexible)

About the Job

The Training and Development Specialist will research, develop, design and deliver end-user training and technical solution resource materials forEcho360 customers, staff and partners to help them more effectively use the Echo360 active learning platform.
We are flexible on location for this remote-based position, however with significant (>50%) travel to higher education universities, a location close to a major airline hub is desired. Ideal locations include, but are not limited to: Denver, CO; Charlotte, NC; Raleigh, NC; Atlanta, GA; Washington, DC metro area; Los Angeles, CA.

Reports to: SVP, Continuing Ed Operations

Responsibilities

  • Plan, research, design, develop and implement a variety of instructional curricula and educational materials for a blended learning solution that supports Echo360 software applications and technical products.
  • Can independently develop and deliver entry and advanced level training for both internal and external audiences.
  • Work with the higher education department heads, faculty and instructional designers/technologists to ensure learning needs are appropriately supported.
  • Develop customer training content and agenda’s to support Echo360 use cases and align with customer needs.
  • Interpret/use training evaluation data to recommend revision/modifications to training curricula/materials.
  • Supports the online learning environment through training and implementation, and promotes the expanded use of online help and user performance support.
  • Develop & conduct on-site and remote training sessions on commonly used Echo360 software solutions independently or with other subject matter experts.
  • Assist with the identification of Echo360 staff technical training needs and develop and deliver training in the appropriate format (instructor led, documentation, quick reference cards, videos, and other online content) to meet identified needs.
  • Proofread and edit own work and work of others to improve quality, readability, and effectiveness of all User Education deliverables.
  • Significant travel (50% +) to higher education campuses and other venues in the USA and Canada for planning and delivery of training and instructional services.

About You

  • Bachelors Degree in Education, Instructional Design, or related subject (Masters Degree preferred)
  • Minimum of five years of instructional design, technical writing, teaching/training, and course development experience
  • 3-5 years experience working in or with higher education institutions (preferred)
  • Demonstrated understanding of active learning pedagogy
  • Familiarity with educational assessment
  • Experience working with data and data analysis
  • Knowledge of instructional design concepts and principles, technical communication, writing, and end user training
  • Ability to travel to higher education campuses in the USA and Canada on a regular basis
  • Knowledge of online teaching and learning methods
  • Self-driven with the ability to effectively prioritize and execute tasks
  • Ability to share knowledge and work in a strong team-oriented environment
  • Excellent writing, editing, and proofreading of material for clarity, accuracy and conciseness
  • Demonstrated history of superior communication skills, verbal and written, with diverse personalities, technical competency levels, and cultures
  • Aptitude to quickly learn and use Echo360 technology
  • Demonstrated attention to detail and strong organization, planning & problem solving skills
  • Strong PC/Mac skills and expertise in MS Office, Adobe Captivate and Articulate

Echo360 helps higher education, companies and professional associations improve student success by driving deeper engagement with classroom and event content. Echo360 combines the industry-leading video platform with engagement tools, assessment and analytics to generate improved learning outcomes during class sessions and provide students 24/7 access to classroom discussion, presentation materials, and the recorded lecture itself. Our employees take pride in their consistent application of innovation and best practices and their ongoing dedication to the highest standards of software quality.

Echo360 is an equal opportunity employer. We encourage all qualified and motivated individuals to apply.

Benefits and Perks

In addition to competitive salaries and bonuses to eligible employees, our comprehensive benefits package reflects the values and culture of our company while supporting the needs of our team members.

Exceptional health benefits including medical, dental, vision, wellness reimbursement.

Employee Assistance Program for other things that get in the way of life.

Domestic partner benefits.

Flexible work schedule and telework options.

Tuition assistance.

Casual dress environment.

Unlimited caffeine and weekly company catered breakfasts.

Your choice of Mac or PC.

Flex spending for health and dependent care.

Company paid life and disability insurance.

Three(3) weeks of paid vacation plus floating and personal holidays and sick days.

Company-sponsored volunteer opportunities plus paid time off for volunteer work.

Generous maternity/paternity leave.

On-site gym with showers and locker rooms.

Company-sponsored food and social events.

Our international employee salaries and benefits are competitive and customized by location.