Keeping Pharmacy Techs’ Education Up-to-Date

Pharmacy technicians (often abbreviated as pharmacy techs) perform a variety of vital roles for all types of healthcare organizations including measuring medications, packaging prescriptions, acting as a liaison between healthcare professionals and customers, managing pharmaceutical inventory, and delivering meds. The job requires both strong interpersonal skills and a solid background in STEM subjects, not to mention a strong rapport with regulatory affairs in pharma as industry rules and regulations evolve. 

The requirements to become a pharmacy tech vary from state to state, but there is universal agreement that continuing education is required. Both regulatory bodies in the space, the National Healthcareer Organization (NHA) and Pharmacy Technician Accreditation Commission (PTAC), require recertification every two years plus a set number of continuing education hours to keep up with regulatory affairs in pharma. The tricky part is how to deliver this pharmacy tech education to busy employees already handling numerous tasks for their organizations. 



Pharmacy techs need on-demand access to educational content, time-saving personalized learning paths, and analytics that prove the value of what they’re learning. Echo360 has created a portfolio of engagement solutions called the Echosystem architected to achieve engagement and learning outcomes, the perfect fit for pharmacy tech education. Here is a brief synopsis of how each component of the Echosystem can be utilized: 

EchoVideo is video content management software that lets you create, capture, manage, store, and search content. Instructors can easily record lectures for pharmacy techs too busy to attend live meetings, allowing learners to access the content on their terms. If you already have video content on platforms such as YouTube, Dropbox, or Google Drive, they can quickly be added to your EchoVideo library. You can also track who is watching videos and how often they’re replaying them, potentially providing insight into who might be struggling. Most importantly, EchoVideo has Automated Speech Recognition technology that facilitates captioning services for video and adds that text to a searchable index so techs have an easier time preparing for recertification tests. 


EchoEngage is a suite of engagement tools that have been shown to improve learner engagement by a multiple of seven. Features like a virtual classroom support hybrid and remote learning. Import PowerPoint presentation and add quizzes that give real-time reports and integrate with your LMS, streamlining your assessment process. Breakout rooms are ideal for role-playing exercises, allowing pharmacy techs to practice communicating with patients, consumers, and regulatory affairs in pharma without jeopardizing anyone. EchoEngage supports personalized learning paths as well, allowing learners to see only courses they need for recertification or expanded credentials such as CSPT (Certified Compounded Sterile Preparation Technician). 


Considering how often regulatory affairs in pharma change, your course creators need to be able to edit existing courses to account for new rules quickly. EchoAuthor is a web authoring tool with rapid authoring capabilities, allowing instructors to easily create and edit classes to keep pace with the pharmaceutical industry. Courses created on EchoAuthor are also mobile-friendly, giving learners complete freedom to access pharmacy tech education on their terms. You can even access classes in your organization’s LMS so all of your educational materials are in one convenient spot. 


EchoExam is a test generator that automatically creates assessments. Since both the NHA and PTAC link accreditation to standardized exams, you can generate practice tests to give your learners a good idea of what they understand and where further review might prove beneficial. EchoExam also makes it easy to track learner progress through the included Test Manager or your LMS, ensuring that you always have the evidence you need to help struggling learners catch back up. Best of all, EchoExam includes content from some of the biggest names in the healthcare space, giving you question banks that align with the material you’re covering in class without having to write them yourself. 

Take pharmacy tech education to the next level with the Echosystem

Pharmacy techs perform numerous jobs in a constantly changing industry, and they must be knowledgeable of the latest regulatory affairs in pharma, medical advances, and communication techniques. The Echosystem is a great way to keep track of everything, so why not request more info today and see what it could do for your organization? 

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With over 14 different question types, you can match the assessment to the material at hand. Use traditional test question types such as true/false, multiple-choice, multiple response, numeric response, matching, completion, short answer and essay to review, re-teach and reinforce learning.

Reporting & Analytics

Ensuring that learners understand the information presented and how it can impact their success is key. Assess, track and analyze learner performance. Get results immediately and view valuable reports at the individual level, or for the class or group as a whole. Provide results in real-time, or at a later time as preferred.

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The Echosystem is our dynamic model of customized solutions that correspond to the relationship, environment, content, and assessment required:

Create, capture, manage, store and search video with the most powerful platform anywhere.
From in-person to virtual to flipped classrooms, we have the tools to engage your learners.
Creating effective and engaging materials for your learners has never been easier -or more impactful.
Create multi-modal assessments and generate analytics within seconds.

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Echo360 is driven to enable inspired learning experiences for everyone, anywhere through the high quality of solutions, tools, and standards we set for our work and ourselves. 

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Unleashing the end-to-end learning potential of video, from creation to administration.  

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Designing and delivering effective engagement tools that produce results. 

Reporting & Analytics

Providing empirical evidence of engagement, progress, and opportunity areas through easy-to-use dashboards. 

LMS Integration

Integrating seamlessly with the most widely used Learning Management Systems in education and business. 


Committing to meeting or exceeding standards that ensure learning equity. 

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