Manuals and Documentation

From getting started with your Echo360 deployment to troubleshooting the latest product features, the Echo360 Customer Portal provides you with an extensive library of up-to-date product documentation, support manuals and software downloads. From the portal you can also track support requests.

Secure Customer Login

Please enter your User Name.


In addition to the online resources available through the portal, we offer a full-slate of support services including onsite training, 24/7 administrator support, and premium support services designed to get your organization up and running with our blended learning tools. Learn More.

Need a Customer Portal Account?

  • Click on the "Support Request" link on the left
  • Select “Portal Access” under your reason for the request
  • If you need multiple accounts, include the name, e-mail address and phone number for each account.
  • The Customer Support team will get back to you shortly with login credentials.