From getting started with your Echo360 deployment to troubleshooting the latest product features, the Echo360 Customer Portal provides you with an extensive library of up-to-date product documentation, support manuals and software downloads. From the portal you can also track support requests.
In addition to the online resources available through the portal, we offer a full-slate of support services including onsite training, 24/7 administrator support, and premium support services designed to get your organization up and running with our blended learning tools. Learn More.
Need a Customer Portal Account?
- Click on the "Support Request" link on the left.
- Select “Portal Access” under your reason for request.
- If you need multiple accounts, include the name, e-mail address and phone number for each account.
- The Customer Support team will get back to you shortly with login credentials.

